Privacy Policy
Terms & Conditions
Return Policy
Contact Us
Dear customer,
Please read our Terms & Conditions, Privacy Policy and Return Policy to make sure you are happy with us.
Contact us at any time and we try our best to be helpful.
Privacy Policy
RAGANA
At RAGANA Design, we are committed to protecting and respecting your privacy.
This Privacy Policy explains when and why we collect personal information about our customers, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Information we collect
We may collect the following information:
Contact information, such as your name, email address, mailing address, and telephone number.
Payment information, such as your credit or debit card number, expiration date, and security code.
Information about your orders, such as the products you have purchased and the date of your purchase.
Information about your visits to our website, such as your IP address, browser type, and the pages you have viewed.
How we use your information
We use your information for the following purposes:
To process your orders and provide you with the products you have purchased.
To send you information about your order, such as order confirmations and shipping updates.
To send you promotional emails about new products, special offers, and other information that we think you may find interesting if you have opted-in to receive such communications.
To improve our website and the products and services we offer.
How we share your information
We will not sell or rent your information to third parties. We may share your information with third parties for the following purposes:
To process your payment and prevent fraud.
To fulfil your order, such as by providing your name and address to a shipping company.
To comply with legal requirements, such as a subpoena or court order.
How we protect your information
We take the security of your information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction.
Your rights
You have the right to access, update, and request the deletion of your personal information.
You also have the right to object to our processing of your personal information, and to request that we transfer your personal information to another organization.
To exercise these rights, please contact us at contact@ragana-design.com
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The date of the latest version will be posted at the top of the policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at contact@ragana-design.com
By using our website, you confirm that you accept this Privacy Policy and that you agree to comply with it.
If you do not agree to this Privacy Policy, you must not use our website.
Terms & Conditions
RAGANA
TERMS AND CONDITIONS
1.Introduction
Welcome to RAGANA Design, an online webshop that sells digital downloads of Fibonacci designs, iPhone cases, apparel, and home decor items. These terms and conditions ("Terms") govern your use of our website and the purchase of any products from us.
By using our website and/or purchasing products from us, you confirm that you accept these Terms and that you agree to comply with them.
If you do not agree to these Terms, you must not use our website or purchase products from us.
2.Products
The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer's display of the colors accurately reflects the color of the products. Your product may vary slightly from those images.
3.Order process
The advertising of products on our website constitutes an "invitation to treat." Your order for products constitutes a contractual offer that we may, at our discretion, accept. Our acceptance of your order will take place when we send an e-mail to you to confirm that we have dispatched the product(s), at which point a contract will come into existence between you and us.
4.Payment
Payment for all products must be by credit or debit card or PayPal at the time of order.
5.Returns and refunds
We hope you will be completely satisfied with your purchase from RAGANA Design, but if for any reason you are not, you may return any item, except digital downloads, within 14 days of receipt for a full refund or exchange.
6.Intellectual Property
All intellectual property rights in the products and images on our website are owned by us or our licensors. You may not use any such rights without our prior written permission.
7.Governing Law
These terms and conditions, their subject matter and their formation, are governed by the law of the jurisdiction in which the seller is based. Any disputes arising in connection with these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of that jurisdiction.
Contact Us
If you have any questions about these Terms, please contact us by email at contact@ragana-design.com
By using our website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our website.
Return Policy
RAGANA
Return Policy (RAGANA):
Thank you for supporting RAGANA, our small business dedicated to providing you with custom printed items. Please read our return policy below:
Custom Orders:
All our items are custom printed once ordered. Due to the personalized nature of these products, we do not accept returns or exchanges unless there is a manufacturing error or damage during transit.
Reporting an Issue:
If there is an issue with your custom item, please contact us within [number of days] of receiving the product. Send us an image and a detailed description of the problem, and we will do everything we can to make it right.
Our Commitment:
We take responsibility for manufacturing errors or shipping damage. After reviewing your report, we will provide one of the following options:
a. Replacement: We will create and ship a new item to you at no additional cost.
b. Refund: If a replacement is not feasible or desired, we may offer a refund for the affected item.
c. Store Credit: We can provide you with store credit equal to the item's value for future purchases.
Return Shipping:
If a return is necessary, we will provide detailed instructions. Please note that return shipping costs will be the responsibility of the customer, unless otherwise agreed upon with our customer support team.
Exceptions:
We cannot accept returns or exchanges for errors in custom text/design provided by the customer or changes in personal preferences after the order is placed.
We strive to deliver high-quality custom products and ensure your satisfaction. If you have any questions, please contact our customer support team. Thank you for choosing RAGANA.
Sincerely,
RAGANA Team
Contact Us
RAGANA
RAGANA Design Boutique
Unique Designs for Women
Email: contact@ragana-design.com
Website: https://www.ragana-design.com